HDFC Bank Jobs 2023 For RBB-PB-WD in Anuppur, Madhya Pradesh :– HDFC Bank Careers 2023 in Anuppur. HDFC Bank Recruitment 2023 for RBB-PB-WD Jobs. HDFC bank Anuppur invites both freshers and experienced applicants for RBB-PB-WD jobs Vacancies in Anuppur City. Candidates should have required in any discipline from recognized university/Schools can apply for all respective private bank jobs according to their qualification and experience. As per the HDFC job description candidates must have attained prescribed age limitations. HDFC Bank will Invite shortlisted applicants by called for the further selection process of these posts. Find Latest Bank Job Vacancy in Anuppur for HDFC Bank Back Office Jobs.
Bank Jobs Seekers who are searching for HDFC Careers opportunity in Anuppur can check here Latest HDFC Bank Jobs opening Anuppur. HDFC Bank Careers portal open for various types of HDFC Bank Back Office Jobs in Anuppur. Candidates who are interested in HDFC Bank Walk in Interview Jobs in Anuppur can submit their resume for HDFC Bank Vacancy in Anuppur 2023.
Below Here We Provide Information About Type of jobs and their required qualification. For Current Job opening, you have to visit Bank’s official career page link given below
HDFC Bank Jobs in Anuppur 2023 Apply For RBB-PB-WD Vacancy
HDFC Private Bank Jobs 2023:-Walk in Interview Bank Jobs in Anuppur City For Freshers and experienced person. Candidates who have required qualification can apply online or submit their resume. HDFC Bank Employment opportunity based on Direct Walk in interview in Anuppur Location. HDFC Bank Salary for various posts is in a range of Approx Rs. 4,00,000.00/- Per Yearly according to their post.
HDFC Upcoming Bank Job 2023 Anuppur
| Bank | HDFC Bank Careers |
| Job Profile | RBB-PB-WD |
| Location | Bank Jobs in Anuppur |
| Application Mode | Online |
| Salary | Rs. 4,00,000.00/- Per Yearly |
| Selection base | Direct Walk in Interview Bank Jobs |
HDFC Bank Job Vacancy Anuppur 2023: Eligibility & Job Description
- A.
- Operations: Custodian of Deliverables at branch i.
- e, Welcome Kit, Cheque Book, ATM/Debit cards, Tatkal Kits.
- As a custodian, ensure: a.
- Customers as per SMS failed report in DMS are contacted to collect their deliverables from branch b.
- Delivery of deliverables to customers at branch.
- obtaining necessary id documents of customer / obtaining customer acknowledgement in combined tally cum delivery register c.
- Ensure Low stock of deliverables are retained at branches d.
- EOD Stock tally of Physical deliverables held at branch vis–vis stock tally report (DMS) e.
- Destruction of deliverables which have exceeded their retention period.
- f.
- Ensure proper record of destruction of deliverables is maintained g.
- Ensure proper delivery of retained card to customers keeping the fresh transaction slip and ID proof.
- h.
- Proper maintenance of Tax saving FD receipt received at branch and its delivery to customers.
- i.
- Ensure FD/RD certificates kept in safe custody inside the FRFC or vault.
- j.
- Re ordering of the tatkal kits with appropriate approvals.
- k.
- Ensuring tatkal reconciliation in place for fortnightly basis.
- Accepting and processing of customer instructions and requests at branch i.
- e Processing stop payment/ hot-listing requests immediately upon receipt at branch.
- Maintain inward and outward courier register for all deliverables / documents received at branch / dispatched from branch.
- Monitoring and timely indenting of branch stationery (other than security stationery) as required.
- Monitoring of FTS and clearing hold instruction.
- Generating and downloading of all BOD reports / handing over the reports to concerned staff at branch.
- Ensure that 5-S norms are adhered to for individuals workstation.
- Satisfactory audit at Welcome Desk operations Updation of all Customer Instructions in FTS.
- Account transfers & Closures with appropriate approvals.
- Updation of all liability leads in CRM next.
- Ensuring LTR & Welcome calling Review report in place on daily basis.
- Updation in ECall back system Ensure that any unprocessed instruction will be updated in pending instruction register by EOD Ensure Regular knowledge updation is by reading and understanding circulars issued in gyan line.
- Ensure to follow process for Pending customer instructions/forms B.
- Customer Service: To handle branch queries i.
- e balance enquiries / clearing of cheque deposits / charges levied to customers account Issuance of Passbook / Statement of Accounts against written customer request and ensuring recovery of charges Non-disclosure of customer information to any bearer / third party.
- Migrating branch customers to use our wide range of direct banking channels for various requests Ensure that the customer query are attended to and resolve the same in an efficient manner and within stipulated TATs a.
- Recording complaints as per the specified process b.
- Ensure that complaints do not get escalated c.
- Improve customer communication on closures through scripts & mails.
- Preventive complaint management a.
- Asking for feedback from customers on products/services offered by us.
- Ensure the correct product information is disseminated Contacting customers using the database and thereby increasing the credit card activation/offer Limit Enhancement & Upgrade Providing the customer necessary with necessary forms / Brochures on request Ensure maintenance of queue Effective migration of customers from physical mode to Digital Platform.
- Ensure that customers avail of our Direct Banking Channels a.
- Registering them with various DBCs b.
- Giving them demonstration on the usage of the same and input the leads in CRMNext.
- c.
- Actively manage uptime of the Net Banking/ATM kiosks in the branch d.
- Carry targets for improving any one DBC penetration exclusive of ATM DBC Penetration and transaction migration financial as well as non-financial a.
- Migrate customers to opt for statement delivery through E-mail/Net and diverting customers for email ID updation / landline details updation through Net.
- b.
- CH 126 Calling & updation in portal C.
- Sales: Ensure sales targets assigned by the BM/PBA from time to time are achieved Ensure all eligible asset leads are routed through DAP.
- a.
- Ensuring compliance of KYC, identification of customer and communication of product eligibility b.
- Ensure that a higher cross sell conversion is achieved through the above calling.
- c.
- Booking of FD / RD Online Generate sales leads for the branch Providing Demos to customers on payment using Pay Zapp, Purchase through Smart Buy Calling Band 1 and 2 customers: Band 1 and 2 to be called with a view to: a.
- Increase the balances thereby improving their banding b.
- Cross selling income generating product which can give us adequate revenue thereby moving the customers to Band 3 c.
- Concentrating on customers who have a CNR of between 900 1000 and targeting them for improving the banding d.
- Escalating to PB Auth / BM cases where the banding improvement is not possible / customer not co-operating for further measures.
Skills
- 2. Banking Product & Process Knowledge
HDFC Bank Jobs in Anuppur 2023 Apply For RBB-Personal Banker Vacancy
HDFC Private Bank Jobs 2023:-Walk in Interview Bank Jobs in Anuppur City For Freshers and experienced person. Candidates who have Graduation qualification can apply online or submit their resume. HDFC Bank Employment opportunity based on Direct Walk in interview in Anuppur Location. HDFC Bank Salary for various posts is in a range of Approx Rs. 36,195.00/- Per Month according to their post.
HDFC Upcoming Bank Job 2023 Anuppur
| Bank | HDFC Bank Careers |
| Job Profile | RBB-Personal Banker |
| Qualification | Graduation |
| Location | Bank Jobs in Anuppur |
| Application Mode | Online |
| Salary | Rs. 36,195.00/- Per Month |
| Selection base | Direct Walk in Interview Bank Jobs |
HDFC Bank Job Vacancy Anuppur 2023: Eligibility & Job Description
- A
- Sales: 1
- Maintain Daily Sales Report 2
- CH 106 and CH 104 Calling a
- Structured bundled offering of Products and Services to the customer within the defined time line 3
- Ensure quality new acquisition on SA and CA for Resident/Non Resident a
- Walk Ins b
- Portfolio c
- Referrals(Friends/Family members/Associates) d
- Attrition control i
- Includes persuading the customer to continue and if required renew FDs ii
- Deepen by cross selling sticky products like Demat, Bill Pay, Advisory
- iii
- Ensure quality of relationship while flagging
- Should be capable of maintaining eligibility iv
- Regular customer contact to establish needs of the customer and opportunities to cross-sell v
- Monitor large amount movements and account closure from the deposit accounts and ensure that customer does not attrite vi
- Ensure that the marketing analytics list on possible attrite, is called and retained 4
- Penetration of Saving Accounts on non liability customers 5
- Propagate the benefits of not being on DNC registration list in case a non-portfolio customer opts for it 6
- Utilizing the sales resources (BDR/COEX) for optimal sales support 7
- Penetration of FD to unique customers 8
- Using Data-mine for cross-selling 9
- Sales of various Credit Cards a
- Activation b
- Pitch for enhancement of limits c
- Promote active usage of credit cards: Ensure that the customer avails of add-on card for his family members 10
- Sales of Third Party Products to the customers a
- MF/Insurance/RBI Bonds b
- Ensure that requisite certifications are done (NISM V-A) 11
- Sales of Asset Products 12
- Disseminating product information 13
- Activation: To ensure that all accounts savings and current account (non ABM branches) opened in the month are activated as per product definition at the end of the next month
- All such accounts to maintain more than the required AMB 14
- Activation of LTD a/cs: To ensure that all LTD accounts are activated and remain in the same state month on month
- a
- Maintain the list of active and inactive customers for both CA and SB and engage with the customers for balance build up and cross sell
- b
- Calling of customers who have not transacted and know the reasons
- c
- Escalate to BM / Product on any change in market situation / threat from competition due to which customers have stopped operations
- 15
- Corporate Salary: Calling on customers who transfer their salary a/cs to other banks immediately on credit a
- To ensure such customers are engaged and brought back to bank fold b
- To cross sell loan products with other banks for which such transfer may take place c
- To cross sell investments to such customers by which they will tend to maintain balances 16
- Calling on Large Value Attrition: a
- Customers who have attrited over a certain value (as defined by product) for both savings and current accounts to be called and reasons ascertained b
- To impress upon customers to make us the primary bankers and ensure that all funds are retained
- 17
- Enhancing customer wallet size a
- Ensuring that customers make us their primary bank i
- Knowing about where all the customer is currently banking and moving him to our Bank ii
- Ensuring that customer scope is done and products targeted accordingly iii
- Sales to family members and associates (all network) 18
- Attrition control of customers a
- Includes persuading the customer to continue and if required renew FDs b
- Monitor large amount movements / account closure from the deposit accounts and ensure that customer does not attrite c
- Ensure that the marketing analytics list on possible attrite, is called and retained B
- Managing Classic Portfolio: 1
- Manage the benchmark no
- of customers in the portfolio 2
- Extend Classic benefits to customers basis identification in eligibility lists/ LTR 3
- Ensure that individual customers are grouped and Customer To Group (CTG) Ratio is maintained on the portfolio 4
- By grouping them with their family members who already hold accounts with us 5
- By grouping them with their family members post selling liability products to the family members, if they do not have banking relationship with us 6
- Ensure that optimal levels of Income generating Product Group Holding (IPH) is reached 7
- Ensure that within each customer group a minimum number of stipulated Income Generating products are sold 8
- Ensure that the Customer Group profitability is achieved 9
- Manage Band 1 and 2 customers and ensure that they are moved to Band 3 and above 10
- Enhance Values within each of the customer groups 11
- Online updation of CRMNext at every stage of customer contact on the portfolio 12
- Proactively raising the eligible customers to the classic portfolio within the prescribed product product programme 13
- Ensure that all classic customers within the portfolio are contacted 14
- Usage of APT and data in CRM for effective call planning and review with BH / PBA(Pre call planning and post call review ) 15
- Detailed updation of interaction to be captured in CRM , Tasks/ leads to be created , profiler to be updated on same day of interaction
- C
- Achievement of income plans and other benchmarks within portfolio: 1
- Ensure that income plans for the month and year are duly met across products 2
- Achieving of portfolio level benchmarks of and IPH 3
- Income product to be sold to each group of the portfolio in the year 4
- Ensure that the benchmark sales per month is met 5
- Usage of net banking / Mobile banking , Billpay, RDFD penetration benchmark to be met 6
- CEP to be met as per cycle 7
- All customers to have valid mobile and email address D
- Customer Service: 1
- Ensure quality customer service is delivered 2
- Recording complaints as per the specified process 3
- Resolving all complaints received (self, branch, other units) within the stipulated TATs 4
- Ensure appropriate customer communication on closures & copy of that to be filed
- 5
- Preventive complaint management 6
- Asking for feedback from customers, who may not be complaining 7
- Promoting all direct banking channels and ensuring that the customer is utilizing the same 8
- Check back on recent customers registered to DBC channel and give any specific help required 9
- Responsibility of opening the customer account within the TAT
- E
- Operations: 1
- Ensure certification of documentation required for opening and maintaining customer accounts 2
- Error free documentation for all account opening and all customer instructions (Stop payments, FD Closure, etc) 3
- Maintaining Tatkal kits as per laid down process 4
- As a locker custodian ensure that locker allotment and all other related operations is as per prescribed process 5
- Includes managing standing instructions 6
- Submission of daily e-schedule indicating the third party sales done 7
- Updation of CRM for the asset leads generated 8
- Updation of weed-out database on the portal 9
- Ensure KYC norms are adhered to at all points of time 10
- Ensure that 5-S norms are adhered to for individuals workstation 11
- Opening of accounts under smart account mode
Skills
- 1. Sales and Influencing Skills
- 2. Banking Product & Process Knowledge
- 3. NRI Product and Regulatory Knowledge
- 4. Planning and Organizing Skills
- 5. Communication
- 6. Knowledge of Competition & Current trends in financial Industry.