HDFC Bank Jobs 2023 For Team Leader-Fraud Prevention(Analytics) in Chennai, Tamil Nadu :– HDFC Bank Careers 2023 in Chennai. HDFC Bank Recruitment 2023 for Team Leader-Fraud Prevention(Analytics) Jobs. HDFC bank Chennai invites both freshers and experienced applicants for Team Leader-Fraud Prevention(Analytics) jobs Vacancies in Chennai City. Candidates should have required Qualification in any discipline from recognized university/Schools can apply for all respective private bank jobs according to their qualification and experience. As per the HDFC job description candidates must have attained prescribed age limitations. HDFC Bank will Invite shortlisted applicants by called for the further selection process of these posts. Find Latest Bank Job Vacancy in Chennai for HDFC Bank Back Office Jobs.
Bank Jobs Seekers who are searching for HDFC Careers opportunity in Chennai can check here Latest HDFC Bank Jobs opening Chennai. HDFC Bank Careers portal open for various types of HDFC Bank Back Office Jobs in Chennai. Candidates who are interested in HDFC Bank Walk in Interview Jobs in Chennai can submit their resume for HDFC Bank Vacancy in Chennai 2023.
Below Here We Provide Information About Type of jobs and their required qualification. For Current Job opening, you have to visit Bank’s official career page link given below
HDFC Bank Jobs in Chennai 2023 Apply For Team Leader-Fraud Prevention(Analytics) Vacancy
HDFC Private Bank Jobs 2023:-Walk in Interview Bank Jobs in Chennai City For Freshers and experienced person. Candidates who have required qualification can apply online or submit their resume. HDFC Bank Employment opportunity based on Direct Walk in interview in Chennai Location. HDFC Bank Salary for various posts is in a range of Approx Rs. 6,50,000.00/- Per Yearly according to their post.
HDFC Upcoming Bank Job 2023 Chennai
| Bank | HDFC Bank Careers |
| Job Profile | Team Leader-Fraud Prevention(Analytics) |
| Location | Bank Jobs in Chennai |
| Application Mode | Online |
| Salary | Rs. 6,50,000.00/- Per Yearly |
| Selection base | Direct Walk in Interview Bank Jobs |
HDFC Bank Job Vacancy Chennai 2023: Eligibility & Job Description
- Fraud Prevention & System Governance Ensuring timely review of frauds and necessary action by way of system controls for effective prevention & early detection of frauds.
- Ensuring the fraud detection rate across various systems is maintained and work on continual improvement.
- Period review of rules, to analyse the performance on fraud identification, review of false positives and carry out necessary changes.
- Tactical initiatives to segment, profile the customers, transactions and products.
- Accordingly devise controls for effective prevention of frauds.
- Review of portfolio performance and anticipated fraud trends and initiate necessary action Engage with Card schemes on compromise points identified for taking necessary control measures.
- Improving the fraud savings by analysing the fraud patterns and customer behavioural patterns.
- Portfolio Monitoring Ensuring healthy portfolio by regular analysis on the fraud trends & initiate necessary action to maintain portfolio fraud to sales ratio at optimum levels.
- Reporting of high value frauds and period update on fraud trends to the senior management Ensure effective coordination with the Business Solution Group & IT teams on various projects To work closely with Head Fraud prevention in taking strategic initiatives to the logical closure Active engagement with Product & Portfolio teams for various business in providing RIC related inputs on all initiatives/process changes and improvements Ensuring metrics are available for all critical activities and to devise new metrics to track the performance.
- Work on process improvements that help in bringing down the cost, increase the efficiency and reduce the cost.
- People Management Team handling, Interpersonal skills, Inter department liaising, Presentations, Representing unit in key meetings, mail / Verbal communication skills, leadership qualities etc.
- Ensure necessary training for team members Compliance and reporting Timely reporting of frauds/CPPs to card schemes Ensuring compliance to all processes.
Skills
- Experience in Risk/Credit/Collections/Operations is a must. Should have minimum 8 to 10 years prior experience
- Previous experience of handling a team, a supervisory role in related financial sector/NBFC/Telecom..
- Should possess good Communication skills – verbal and written
- Proactive, Self driven& eye for detail with good analytical abilities
- Should have solution oriented, cost conscious approach
- Ability to drive a result oriented, dynamic team & better the performance
- Effective team management, People management skills
- Should make him/herself relevant to the current developments in payments industry
HDFC Bank Jobs in Chennai 2023 Apply For Virtual Sales – Officer Vacancy
HDFC Private Bank Jobs 2023:-Walk in Interview Bank Jobs in Chennai City For Freshers and experienced person. Candidates who have Degree, Master’s Degree qualification can apply online or submit their resume. HDFC Bank Employment opportunity based on Direct Walk in interview in Chennai Location. HDFC Bank Salary for various posts is in a range of Approx Rs. 5,00,000.00 – 8,50,000.00/- Per Yearly according to their post.
HDFC Upcoming Bank Job 2023 Chennai
| Bank | HDFC Bank Careers |
| Job Profile | Virtual Sales – Officer |
| Location | Bank Jobs in Chennai |
| Application Mode | Online |
| Salary | Rs. 5,00,000.00 – 8,50,000.00/- Per Yearly |
| Selection base | Direct Walk in Interview Bank Jobs |
HDFC Bank Job Vacancy Chennai 2023: Eligibility & Job Description
Position description:
Target on Call Connect.
The resource is responsible for ensuring the daily / weekly/ monthly call connects agreement.
Maintain the quality of call by ensuring understanding and responding to all customer queries.
Dialer Hygiene & Calling Quality.
All calls to be made from the Banks approved telephony.
Resource to maintain the call hygiene on log in time. Log out time, call handling time, call disposition.
Ensure adherence to all call quality parameters.
Ensure the guidelines on the dedicated base is adhered.
Ensure following the recommended script.
Adherence to Compliance.
All guidelines on the CLCM dedicated base is adhered to.
Productivity Management.
Resource is ensuring the monthly productivity numbers are achieved.
Staff to mange the balance in the multiple base.
Customer Query and Complaint Management
All customer queries are answered on the call to customer satisfaction.
Any customer queries raised on the CLCM call are resolved to customer resolution.
Primary Responsibilities:
- The objective of the role is to increase retail spends and customer engagement on Credit Card portfolio.
- The role demands high quality of communication skills, performance & business understanding by the incumbent.
- The calling is to DNC/ NDNC customer hence will require a controlled & well monitored environment.
- The incumbent should be able to understand customer profile and have a matured response representing the Bank.
- The incumbent will be engaged with customers with new credit card, educating on the benefits of using the credit card. Educating on the “My Card” and activating the customer on usage & spends.
- The incumbent will also be interacting with customer with greater than seven months inactive, to establish a connect, understand customers reasons on non usage, educate customer on benefits and
- increase in the percentage of active credit card users.
- The incumbent will also be responsible for on boarding the assisted SI on Smart Pay / Bill Pay. Additionally, the resource is responsible to connect &
- educate the customer on SI transaction is declined at Biller System / Bill Fetch, from BBPS / Smart Pay CC & DC Bill & educate Customer on Card Control flag.
Educational qualifications preferred
- Category: Bachelor’s Degree, Master’s Degree
Required work experience
- Industry: • Exposure to direct sales role with expertise in Telesales and banking.
- Years of experience: 1 to 2
Required Knowledge:
Exposure and understanding of processes, applications, and systems.
Required Skills:
Interpersonal Skills,
Sales and influencing team.
Banking Product & Process Knowledge.
Product and Regulatory Knowledge
Planning and Organizing Skills
Knowledge of Competition & Current trends in financial Industry.
Good people management skills
Good written and verbal communication
Required abilities
- Other:Able to work with junior and senior management alike
- Major Stakeholders(intra team and cross functional stakeholders, who would need to be interacted with for discharging duties)