HDFC Bank Jobs in Rourkela 2022 – Apply For Rbb Pb Service Vacancy in Rourkela, Odisha

HDFC Bank Jobs 2022 For Rbb Pb Service in Rourkela Odisha:– HDFC Bank Careers 2022 in Rourkela. HDFC Bank Recruitment 2022 for Rbb Pb Service Jobs. HDFC bank Rourkela invites both freshers and experienced applicants for Rbb Pb Service jobs Vacancies in Rourkela City. Candidates should have required in any discipline from recognized university/Schools can apply for all respective private bank jobs according to their qualification and experience. As per the HDFC job description candidates must have attained prescribed age limitations. HDFC Bank will Invite shortlisted applicants by called for the further selection process of these posts. Find Latest Bank Job Vacancy in Rourkela for HDFC Bank Back Office Jobs.

Bank Jobs Seekers who are searching for HDFC Careers opportunity in Rourkela can check here Latest HDFC Bank Jobs opening Rourkela. HDFC Bank Careers portal open for various types of HDFC Bank Back Office Jobs in Rourkela. Candidates who are interested in HDFC Bank Walk in Interview Jobs in Rourkela can submit their resume for HDFC Bank Vacancy in Rourkela 2022.

Below Here We Provide Information About Type of jobs and their required qualification. For Current Job opening, you have to visit Bank’s official career page link given below


HDFC Bank Jobs in Rourkela 2022 Apply For Rbb Pb Service Vacancy

HDFC Private Bank Jobs 2022:-Walk in Interview Bank Jobs in Rourkela City For Freshers and experienced person. Candidates who have required qualification can apply online or submit their resume. HDFC Bank Employment opportunity based on Direct Walk in interview in Rourkela Location. HDFC Bank Salary for various posts is in a range of Approx Rs. 4,64,134.00/- Per Yearly according to their post.

HDFC Upcoming Bank Job 2022 Rourkela  

Bank HDFC Bank Careers
Job Profile Rbb Pb Service
Location Bank Jobs in Rourkela
Application Mode Online
Salary Rs. 4,64,134.00/- Per Yearly
Selection base Direct Walk in Interview Bank Jobs

HDFC Bank Job Vacancy Rourkela 2022: Eligibility & Job Description

Job Description

  • Sales Maintain Daily Sales Report CH 106 and CH 104 Calling o Structured bundled offering of Products and Services to the customer within the defined time line Ensure quality new acquisition on SA and CA for Resident/Non Resident o Walk Ins o Portfolio o Referrals Friends Associates Family members o Attrition control Includes persuading the customer to continue and if required renew FDs Deepen by cross selling sticky products like Demat, Bill Pay, Advisory.
  • Ensure quality of relationship while flagging.
  • Should be capable of maintaining eligibility Regular customer contact to establish needs of the customer and opportunities to cross-sell Monitor large amount movements and account closure from the deposit accounts and ensure that customer does not attrite Ensure that the marketing analytics list on possible attrite, is called and retained Penetration of Saving Accounts on non liability customers Propagate the benefits of not being on DNC registration list in case a non-portfolio customer opts for it Utilizing the sales resources (BDR/COEX) for optimal sales support Penetration of FD to unique customers Using Data-mine for cross-selling Sales of various Credit Cards o Activation o Pitch for enhancement of limits o Promote active usage of credit cards Ensure that the customer avails of add-on card for his family members Sales of Third Party Products to the customers o MF/Insurance/RBI Bonds o Ensure that requisite certifications are done (NISM V-A) Sales of Asset Products Disseminating product information Activation: To ensure that all accounts savings and current account (non ABM branches) opened in the month are activated as per product definition at the end of the next month.
  • All such accounts to maintain more than the required AMB Activation of LTD a/cs: To ensure that all LTD accounts are activated and remain in the same state month on month.
  • o Maintain the list of active and inactive customers for both CA and SB and engage with the customers for balance build up and cross sell.
  • o Calling of customers who have not transacted and know the reasons.
  • o Escalate to BM / Product on any change in market situation / threat from competition due to which customers have stopped operations.
  • Corporate Salary: Calling on customers who transfer their salary a/cs to other banks immediately on credit o To ensure such customers are engaged and brought back to bank fold o To cross sell loan products with other banks for which such transfer may take place o To cross sell investments to such customers by which they will tend to maintain balances Calling on Large Value Attrition: o Customers who have attrited over a certain value (as defined by product) for both savings and current accounts to be called and reasons ascertained o To impress upon customers to make us the primary bankers and ensure that all funds are retained.
  • Enhancing customer wallet size o Ensuring that customers make us their primary bank Knowing about where all the customer is currently banking and moving him to our Bank Ensuring that customer scope is done and products targeted accordingly Sales to family members and associates (all network) Attrition control of customers o Includes persuading the customer to continue and if required renew FDs o Monitor large amount movements / account closure from the deposit accounts and ensure that customer does not attrite o Ensure that the marketing analytics list on possible attrite, is called and retained Managing Classic Portfolio Manage the benchmark no.
  • of customers in the portfolio Extend Classic benefits to customers basis identification in eligibility lists/ LTR Ensure that individual customers are grouped and Customer To Group (CTG) Ratio is maintained on the portfolio By grouping them with their family members who already hold accounts with us By grouping them with their family members post selling liability products to the family members, if they do not have banking relationship with us Ensure that optimal levels of Income generating Product Group Holding (IPH) is reached Ensure that within each customer group a minimum number of stipulated Income Generating products are sold Ensure that the Customer Group profitability is achieved Manage Band 1 and 2 customers and ensure that they are moved to Band 3 and above Enhance Values within each of the customer groups Online updation of CRMNext at every stage of customer contact on the portfolio Proactively raising the eligible customers to the classic portfolio within the prescribed product product programme Ensure that all classic customers within the portfolio are contacted Usage of APT and data in CRM for effective call planning and review with BH / PBA(Pre call planning and post call review ) Detailed updation of interaction to be captured in CRM , Tasks/ leads to be created , profiler to be updated on same day of interaction.
  • Achievement of income plans and other benchmarks within portfolio Ensure that income plans for the month and year are duly met across products Achieving of portfolio level benchmarks of and IPH Income product to be sold to each group of the portfolio in the year Ensure that the benchmark sales per month is met Usage of netbanking / Mobile banking , Billpay , RDFD penetration benchmark to be met CEP to be met as per cycle All customers to have valid mobile and email address .
  • Customer services Ensure quality customer service is delivered Recording complaints as per the specified process Resolving all complaints received (self, branch, other units) within the stipulated TATs Ensure appropriate customer communication on closures & copy of that to be filed.
  • Preventive complaint management Asking for feedback from customers, who may not be complaining Promoting all direct banking channels and ensuring that the customer is utilizing the same Check back on recent customers registered to DBC channel and give any specific help required Responsibility of opening the customer account within the TAT.
  • Operations Ensure certification of documentation required for opening and maintaining customer accounts Error free documentation for all account opening and all customer instructions (Stop payments, FD Closure, etc) Maintaining Tatkal kits as per laid down process As a locker custodian ensure that locker allotment and all other related operations is as per prescribed process o Includes managing standing instructions Submission of daily e-schedule indicating the third party sales done Updation of CRM for the asset leads generated Updation of weed-out database on the portal Ensure KYC norms are adhered to at all points of time Ensure that 5-S norms are adhered to for individuals workstation Opening of accounts under smart account mode.

Skills

  • Sales and Influencing Skills
  • Banking Product & Process Knowledge
  • NRI Product and Regulatory Knowledge
  • Planning and Organizing Skills
  • Communication
  • Knowledge of Competition & Current trends in financial Industry.

Apply Now


HDFC Bank Jobs in Rourkela 2022 Apply For Collections Mgr Vacancy

HDFC Private Bank Jobs 2022:-Walk in Interview Bank Jobs in Rourkela City For Freshers and experienced person. Candidates who have required qualification can apply online or submit their resume. HDFC Bank Employment opportunity based on Direct Walk in interview in Rourkela Location. HDFC Bank Salary for various posts is in a range of Approx Rs. 5,26,662.00/- Per Yearly according to their post.

HDFC Upcoming Bank Job 2022 Rourkela  

Bank HDFC Bank Careers
Job Profile Collections Mgr
Location Bank Jobs in Rourkela
Application Mode Online
Salary Rs. 5,26,662.00/- Per Yearly
Selection base Direct Walk in Interview Bank Jobs

HDFC Bank Job Vacancy Rourkela 2022: Eligibility & Job Description

Job Description

  • A.
  • Receivables Management: Manage and deliver monthly performance in terms of, resolution, roll backs, recovery rates/ values as per the target set for the assigned portfolio.
  • Review field follow-up for the portfolio managed towards achievement of target set.
  • Monitor the agency / field executives performances periodically.
  • Achieve the money collection under principal, fees & charges as per targets.
  • Regular visit to yard and reporting the discrepancies / compliant items as a visit report.
  • (Applicable for Auto, Two Wheeler, Agri & CTG Loans) Ensuring timely allocation and field follow-up.
  • Effectively address disputes, expired etc cases to prevent any probable escalation and highlight sensitive accounts to Area Collection Managers to prevent the same.
  • Ensure trails updates are recorded in web-collections for follow-up on skip marking, deceased specifically apart from follow-up on normal portfolio.
  • Ensure that the agency resources are optimally used wrt the number of visits, contacts, PTP conversion ratio etc.
  • Ensure that calls are made on the portfolio thru recorded lines during the month at the agency level and field visit updates are available in the web-collections.
  • Call recordings have to be validated and updated in the visit report submitted to the agency.
  • B.
  • Process Management: All Banks process to be adhered to in totality in Unit performance Cash deposit process including monitoring TAT taken by agencies to deposit money collected.
  • Receipt Management including receipt recon, sighting of unused receipts, completion of lost receipt formalities.
  • Settlement process involving issue of settlement letters to be in line with approvals received.
  • Manage escalations and ensure resolution of all cases.
  • Ensure repo process including repo kit to vendors, usage of repo app at agency level, valuation, sale of vehicle (online/ off line), RC book updation are managed as per the laid down guideline.
  • Training programs to be done monthly and all employees to be covered for minimum man hours every quarter.
  • All vendor bills are processed within 30 days of work and no vendor bill is left unprocessed for 60 days at any given point of time Ensure 100% usage of collection system and receipt mobility (HHT).
  • Ensure nil delay in cash TAT and mis-posting of payments C.
  • Vendor Management : Management of field/ referral vendors Ensure compliance from the vendors on laid down processes.
  • Monitor performance of field agencies and address performance deficiencies.
  • Ensure 100% compliance of critical items like DRA certification/ police verification etc.
  • Code of conduct to be followed by the vendor across aspects of field and tele calling.
  • In case of yard management, ensure set targets for the inventory movement in yard and sale process are met.
  • Regular review of vendors/yards basis their performance, man power invested productivity expectations and process norms.
  • D.
  • Relationships and Roles: To ensure smooth functioning of day to day process, the position is critical to have close interaction with following functions.
  • INTERNAL: Sales (Sales Manager) : coordinating with sales for feedback and resolutions on Non-starters / frauds.
  • Sharing data regarding negative profiles and areas basis portfolio trends Local Operations/CPU : coordinating for regular schedule uploads, receipt management, PDC management , PDC presentation.
  • For retrieval of relevant documents for skip tracing and fraud cases Process team (Process Managers and Central team): For process and compliance related items EXTERNAL: Collection Agencies : For delivery of numbers and compliance to process and regulatory requirement E.
  • Code Of Conduct & HR Trainings: To follow code of conduct guidelines of bank.
  • Code of conduct training to be done at agency level as per process guidelines.
  • To nominate and get mandatory trainings done for self as per HR training schedules.
  • F.
  • Legal: Initiating legal in high POS delinquent cases.
  • Coordination with legal team for effective use and execution of legal tools.

Skills

  • 1. Should possess good communication skills
  • 2. Good leadership quality and molding and supporting the team for desired results as per management expectations(for agencies/off-rolls staff)
  • 3. Should be able to handle deadlines and compliance items
  • 4. Should be good on follow up and accomplishment of targeted achievements

Click Here for All Bank  Jobs in Odisha

Click Here for All Latest Government Jobs 2022 in India

Click Here for All Central Government Jobs 2022 in India

Click Here for All Upcoming Govt Employment Jobs Updates

Leave a Comment